What clients say
“What stands out about Luminosity? I appreciate the expertise that the team brings to the table – every member of the team has a unique contribution to make. In particular, I appreciate how Juliet managed the client interface to ensure that our inputs were heard and then incorporated into the design – or not, depending on what’s best for our brand. The entire journey is seamless, which makes it so easy for you to engage with the team and process.”
Executive Assistant to James Wilson
“How is Luminosity different? Well, lots of agencies spruik their commitment to service, but few actually deliver on that continuously, throughout a project. From day one with Luminosity, I’ve never felt like we are not a priority, even though I know they’re very busy. They want to help – they care about our business and the results we achieve. Also, the sheer quality of their work is exceptional. Everything is completed to an incredibly high standard, every time!”
Senior Structural Engineer
"Are we glad we made the investment? Well, the saying “you get what you pay for” certainly applied to our experience with Luminosity. Since our re-brand was launched six months ago, we have seen turnover double thanks to the level of projects we are winning. They were not the cheapest, but we are happy to say that they certainly delivered great value for money, and that’s ultimately what counts. After working with Luminosity I don’t believe that anyone should underestimate the potential value of their branding to their business. For us, it has certainly paid big dividends."
"The key difference between Luminosity and other designers we approached was Luminosity took a step back and looked at the overall picture. They put forth a proposal for a complete package and service, as opposed to micro-focusing on one deliverable and trying to get the sale. We had a large degree of marketing and rebranding requirements, so it was a pleasure to see someone actually realise this and propose a solution to the overall package."
Administration Manager & Assistant Company Secretary
"As a public company about to be listed on the Toronto stock exchange, we initially contacted Luminosity with quite specific needs - we needed to brand the company, and we needed to create a web site that our admin staff could easily maintain. Our existing hosting company couldn't provide us with either service. Our partnership with Luminosity goes back quite a long way. They’ve branded two listed companies in two separate projects for us and, more recently, they rebranded an existing listed company as Frontier Resources. Their solutions have always been of high quality, and not only were they well received by both our employees and shareholders, they’ve successfully positioned us in the global marketplace."
Marketing Manager, International Centre
University of Western Australia
"I've experienced something else quite different about Luminosity - they actually care in a way that's not really about making money, it's more about quality solutions that work for me. I like how they don't try and foist solutions on me that are ultimately designed to make them more money. Their way of doing business has resulted in our continued business for some 9 years and my constant recommendation of Luminosity to others."
Stems Floral Design
"Luminosity helped me to recognise the value of quality branding. Their work has played a major role in marketing and growing our business, and they helped us set future goals and directions for our business as well. Our sales have increased as a direct result of rebranding, and we are treated with a great deal more respect - people take us more seriously. Branding ourselves correctly has moved us from being perceived as home or cottage business, to a place where everyone see’s us as professionals. Everything that comes into contact with our clients, suppliers or target market, communicates our professionalism. The rebrand has also helped our confidence, and has improved the way we do business."
Manager, Prospective Students Office & Admission Centre
University of Western Australia
"One advantage we've discovered about Luminosity seems to be the size of the company. They're big enough to tackle what’s required easily and with sufficient expertise on hand at all times, yet they know who you are when you ring up, and keep one-to-one contact happening throughout projects."
Managing Director, Weight Loss For Me
Consultancy-based online weight loss company
"The things that we appreciated the most about working with Luminosity - things that would be easy to overlook if you are considering working with them - were their encouragement as we struggled with balancing business and personal demands, and more importantly from a business perspective, their sound business advice. Brad pointed out a number of business considerations that we simply weren't aware of - things that could have cost us down the track. They always seemed to understand where we were coming from, and we always felt that they understood exactly what we needed."
Marketing & Public Relations Manager
St John of God Health Care
"It became quite evident in the early stages of working with Luminosity that they are very thorough in developing a good understanding of the creative brief prior to commencing work. This is something that sets them apart from other companies I’ve worked with, and perhaps it explains how they managed to developed such a good understanding of our organisational culture (a very important part of our organisation) in a short amount of time."
Manager, Marketing & Public Relations
St John of God Hospital, Subiaco
"A real bonus, and something we didn’t really think about until we experienced it, is that their service was absolutely seamless! They are organised, deliver on time and don’t over-complicate things, making the whole process so much easier. What a difference! And no matter whether we were talking to the art director, graphic designer or production manager, everyone is on the same track and delivers the same message, making life a whole lot easier."