What stands out about Luminosity? I appreciate the expertise that the team brings to the table – every member of the team has a unique contribution to make. In particular, I appreciate how Juliet managed the client interface to ensure that our inputs were heard and then incorporated into the design – or not, depending on what’s best for our brand. The entire journey is seamless, which makes it so easy for you to engage with the team and process.

We were referred to Luminosity by a mutual contact…
He spoke very highly of Luminosity and, as someone in a similar field of work to ours, we felt Luminosity would be able to understand and address the anomalies and complexities of our business. Then, when we first met with Juliet, it became clear that Luminosity is a professional organisation – their team takes their specialisation very seriously.

I think Luminosity is different because…
The entire team seeks first to understand the client. They were professional and made the process easy for us to understand – they didn’t resort to design and production jargon. And they didn’t shirk from the creative process. They took us on a journey towards the best possible outcome.

The best thing about the brand development journey…
I think the branding exercise we undertook with Luminosity is invaluable in forcing you to review who you are, so you can then articulate it. And it shows in the superb quality of the design work that brings our brand and concepts to life.

Did Luminosity provide value for money?
Definitely. We needed a brand that stands up in a competitive market, and that’s what we’ve got. I am proud of the Kaya look and believe we are already enjoying the benefits of a very professional image. But this is just the start of the branding journey with Luminosity.

We continue to work with Luminosity because the team continues to produce work of the highest standard in support of our new brand.